Customer Service
How can we assist you?
- What are the benefits of being registered?
- How can I track my order?
- I forgot my password!
- What are reward points?
- I cannot add to cart or checkout!
- The site is broken, I can't browse properly
Benefits of being a registered customer
If you're still not registered with Bugs 'n Bullets, this is what you are missing:
Quick Checkout. No more tedious task of filling up those required fields. Just select on your previously saved addresses, and just click, click and click!
Keeping track of your orders. You get a detailed report of your orders, as well as their invoices and shipment records. What can get more organized than that?
Earn reward points. Get the advantage of racking up credits just by purchasing with us!
Easier time in managing your gift cards. Get an easier time in fast gift card usage by redeeming it as store credit.
Order Status
You need to register with us to track your order updates. If you recently checked out as guest and you have any questions, don't hesitate to call us.
For registered customers, you can navigate through your orders history by clicking on My Account that is always available on the top of the page.
Forgot My Password
If you forgot your password and couldn't log in, provide us with your email so we can create a new password for you.
You can always change your password once you have successfully logged in with the new one. Just go to your My Account Page > Account Information.
What are Reward Points?
The Reward Points Program allows you to earn points for certain actions you take on the site. Points are awarded based on making purchases and customer actions such as submitting reviews.
We have a whole page explaining how you can earn and use your reward points.
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